Thank you for shopping with Orion Fire! We aim to provide reliable and timely delivery for all your automotive needs. Below are the details of our shipping policies:
1. Order Processing
1.1. Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
1.2. Order Modifications
- Changes to orders must be made within 24 hours of placing the order by contacting contact@orionfire.shop.
2. Shipping Rates and Delivery Times
2.1. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and shipping method selected.
2.2. Delivery Times
- Standard Shipping: 5–7 business days.
- Expedited Shipping: 2–3 business days.
- International Shipping: 10–15 business days (if applicable).
Note: Delivery times are estimates and may vary depending on your location and carrier conditions.
3. Shipping Locations
3.1. Domestic Shipping
- We ship to all 50 states within the United States.
3.2. International Shipping - Currently, we offer international shipping to select countries. Contact us at contact@orionfire.shop for more information.
4. Tracking Your Order
You can track your shipment using the tracking number provided in your shipping confirmation email.
5. Shipping Restrictions
5.1. We do not ship to P.O. boxes or APO/FPO addresses.
5.2. Certain items may have shipping restrictions due to size, weight, or regulatory requirements.
6. Lost or Damaged Items
6.1. If your order is lost or arrives damaged, please contact us within 7 days of delivery.
6.2. Provide your order number and photos of the damaged item for assistance.
7. Contact Us
For any shipping inquiries, please contact us:
- Email: contact@orionfire.shop
- Phone: +1 (888) 859-4420